Payment Deposit Options

Direct Deposit

If you receive child support payments from the Maryland Child Support Administration, and have a checking account, we highly recommend that you sign up for Direct Deposit.

Direct Deposit provides a safe, quick, and easy way to receive Child Support payments and eliminates the inconveniences associated with manual checks and possible fees associated with a prepaid card.

We encourage our customers to apply for Direct Deposit online, through the myMDTHINK Consumer Portal.

Applying online ensures that your Direct Deposit Application will be electronically processed by the Child Support Support Administration quickly. Simply log into your myMDTHINK account and click on “Enroll in Direct Deposit”. You can also visit myMDTHINK often to check your payments online.

If you are unable to apply for Direct Deposit online, you may also:

Please mail your completed application along with all of the required supporting documentation to:

CSA
Direct Deposit Enrollment Application
Post Office Box 17615
Baltimore, Maryland 21297

(Please allow sufficient time for mail handling and processing.)

You may also request that a Direct Deposit Application be mailed to you by contacting:

1-800-332-6347

Finally, you can visit any Child Support office and request a Direct Deposit Application.

With so many ways to apply for Direct Deposit, the ease and convenience of receiving payments in a timely and secure manner, why not sign up TODAY!

EPiC

Epic Card

General Program Information

The Maryland Child Support Administration (CSA) offers an Electronic Payment Issuance Card (EPiC) as the alternative choice to receiving child and spousal support payments by mail or direct deposit.  EPiC is a Visa Debit Card.  EPiC makes it easier, faster and safer for families to receive monthly child support payments.

You do not need to have a bank account to receive a card and use EPiC. If you have a checking account, you may apply instead for Direct Deposit.

EPiC provides access to your funds 24 hours a day, 7 days a week. You can use your EPiC to make purchases everywhere Visa debit cards are accepted. You will also have cash access via PIN-based point-of-sale (POS) terminals and ATMs.

Cardholders can check the balance on their cards and review all their account transaction activity 24 hours a day using the Bank of America Website or by calling 1-866-213-4074.

Here’s how the cards work:

  • Enrollment in EPiC is automated.  Approximately 30 days after you receive your first payment by check you will receive your EPiC.
  • Whenever you are due to receive a payment, CSEA will send the funds by Electronic Funds Transfer to your EPiC.
  • You can then use EPiC to make purchases or withdrawals until the funds are exhausted.
  • You cannot make any additional deposits to the account. Only CSEA can fund the card.
  • This is not a credit card and attempting to use your card for purchases that exceed your balance will result in the transaction being declined.

If you currently have a bank account and would prefer to receive your child support payment via direct deposit into your existing bank account, please call 1-800-332-6347 to request a direct deposit form. You may also pick up this form at your local Child Support Office or download and print it.

EPiC Benefits

CONVENIENCE & FLEXIBILITY

This new prepaid debit card is a particularly useful option for recipients that don’t have bank accounts. The cards are secure, easy to use, and provide many options for making withdrawals and purchases.

Benefits of the card include:

  • No more check-cashing fees
  • Accepted everywhere Visa debit cards are accepted, including in store, online or by phone purchases
  • Access to cash provided at point of sale* terminals, ATMs and at Visa banks and credit unions
  • Easy bill payment in person or online
  • Convenient budgeting tool – access only the funds you need, when you need them
  • Convenient account information and customer service – available 24 hours a day, 7 days a week
  • Secure and convenient fund transfers from EPiC to an existing bank account

* Point of sale: a retail merchant that accepts debit cards.

Fee Schedule

In most cases, recipients won’t have to pay a fee to make purchases or withdraw cash from a bank or ATM (see Fee Schedule below). Cardholders have free access to thousands of Bank of America in-network ATMs in Maryland, neighboring states, and nationwide. Online ATM-finders are available for Bank of America ATMs on Bank of America’s website.

Schedule of Bank Fees