Gloria Brown Burnett

Deputy Secretary of Operations

Deputy Secretary of Operations Gloria Brown Burnett oversees our Administrative Operations, Procurement Division, and Office of Technology for Human Services (OTHS). With over 30 years of experience in human services and child welfare leadership, Gloria joined us after a 14-year tenure as Director of the Prince George’s County Department of Social Services, where she managed 600 employees across 15 sites, serving 900,000 Prince Georgians.

A collaborative innovator, Gloria excels at removing barriers and leveraging resources and non-traditional partnerships to expand services. During her tenure in Prince George’s County, Gloria secured $2.3 million annually for intensive case management programs serving middle school students and achieved improved outcomes for youth expiring out-of-home care. She also collaborated with community partners to implement the Affordable Care Act, serving over 200,000 residents through the Maryland Health Benefits Exchange, reducing the county’s uninsured population to historic lows. 

Born in Mount Clemens, Michigan, Gloria holds a Bachelor of Arts in Economics from Fisk University, a Master of Science in Organizational Management from the University of Maryland University College, and an Executive Education Certificate from Harvard’s Kennedy School. She is a 2011 graduate of Leadership Greater Washington.