ePACE Vendor Support

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Vendor Frequently Asked Questions (FAQs)

Are you a current or prospective business partner, contractor, or service provider? Our Vendor FAQ section is designed to help you quickly navigate the process of doing business with the Maryland Department of Human Services. Find instant answers regarding vendor registration, bidding on active RFPs, invoice submission, and technical support for provider portals.

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Technical Questions

If you are experiencing technical issues with the ePACE Procurement (PRO) vendor portal such as login problems, portal errors, or account access, please contact OpenGov support directly here: www.opengov.my.site.com/support/s/contactsupport

Submitting Your First Invoice

Need step-by-step guidance? Download our ePACE Vendor First Invoice Submission Guide.

DHS Business-Related Questions

If you need help with an invoice, payment status, or a specific procurement, submit your question to the ePACE Vendor Assistance Form to notify the appropriate DHS team. We will respond to you within 1-2 business days.