Hotlines

The Constituent Services Office manages the Department of Human Resources’ Statewide Call Center. The Call Center provides a variety of information ranging from office locations and telephone numbers to explanations of program policies and procedures. Through dedicated hotlines and a sophisticated telephone system, CSO staff link people in need with the service(s) they seek. Customers dial one number to contact the Department of Human Resources: 800-332-6347. For TTY, dial the Maryland Relay Service: 800-735-2258.

Hotlines

  • Adoption
  • Child Abuse/Neglect
  • Child Support
  • Complaints / Concerns
  • Domestic Violence
  • Emergency Food
  • Employee Fraud
  • Energy Assistance
  • Faith Community
  • Foster Care / Kinship Care
  • General Information
  • Homelessness
  • Independence Card / EBT
  • Long Term Care
  • Group Homes
  • Out-of-State Inquiries
  • Press and Media
  • Job Retention
  • Public Officials
  • Reporting Changes
  • Spanish Information
  • TTY for Hearing Impaired
  • Vendor Fraud
  • Victim Services
  • Welfare Fraud